Yes, as long as you’ve established credit terms with us
or the payment accompanies the purchase order in the form of a check
or credit card. To set up terms with us, please go to our credit application.
It takes approximately 2 weeks for us to establish your
credit account. We require at least 3 trade references on our
credit application so the establishment of your account can take
longer should it take us longer to get a response from your references.
Yes, Bass Pro Shops gift cards may be used just like cash for
our products and services. Some of our affiliate retailers may have
restrictions for using our gift cards as payment that are not stated on
our website.
Gift cards should be treated as cash, however,
we do have the capability to remove funds from our gift cards
if we have the 19 digit card number from the back of the gift card.
This can sometimes be traced back to your original order, but this
is not guaranteed. We are only able to remove the funds that are
still on the gift card. If a stolen gift card is used, it is the same
as cash and cannot be replaced.
Unfortunately no, however, in extreme circumstances,
we may be able to refund gift cards. Any refunds issued for
returned gift cards will carry a 10% “re-stock” fee. This
fee is based on the face value of all gift cards returned.
Yes, if you’re redeeming your gift card and do not have
enough funds on the card to cover the purchase, you can pay for
the additional amount via check or credit card.
For our corporate customers, we offer special pricing
for bulk purchases, of the same product style, for most of our items.
This special price structure varies from item to item. Please
contact
us or call 1-800-951-1000 ext. 3 to get a quote on
the item(s) you’re interested in. Our Columbia and Carhartt
merchandise cannot be discounted.
Yes, as long as the merchandise is in its original condition,
it can be returned for a refund or exchange. Merchandise that has
been personalized or customized with your logo or specifications,
unfortunately, cannot be returned. Bass Pro Shops offers a "no hassle"
return policy. If the item was purchased through the catalog or online,
you may return it to us within 30 days of purchase. After 30 days from
the purchase date, all electronics and non-Bass Pro brand rods and reels
that are covered by the manufacturer's warranty should be returned to the
manufacturer. Redhead, Rocky, and Danner boots have a 1 year warranty,
while most other boots and shoes have a 60-day money-back guarantee
(with proof of purchase from Bass Pro Shops). We can not accept the
returns of boots that are older than 1 year. Items not covered by
manufacturer's warranty may be returned (with proof of purchase) on
an inspection basis only. All Bass Pro Shops brand rods have a
one-year warranty. Note: Merchandise covered by manufacturer's w
arranty must be sent directly to the manufacturer for replacement or repair.
We can set up your program to cover a variety of needs.
Gift cards and merchandise can be set up to reward employees and
for sales incentive programs in a variety of ways. Let our experienced
staff help you by calling us at 1-800-951-1000 ext. 7.
Before an order can be placed, your logo must be set up
within our embroidery system. To submit your logo and obtain an
embroidery quote, please email your logo to basspro@q6inc.com.
You will receive a quote for embroidery within 2 business days.
From the first contact to receiving your embroidered merchandise
generally takes about 3-4 weeks. Rush services are available – our embroidery
experts can provide details – call 1-866-759-1900 for more information.
We offer special pricing for bulk purchases, of the same product style,
for most of our items. This special price structure varies from item to item.
Please e-mail us at basspro@q6inc.com
, or call 1-866-759-1900 to get a quote on
the item(s) you’re interested in. Our Columbia and Carhartt merchandise cannot be
discounted.
We require that you have at least 6 pieces embroidered, with the
same logo, at the same time. We do have some merchandise that requires
you to order at least 6 pieces of the same style, but most of our merchandise
can be ordered piece by piece to equal 6 pieces. If you are unable to meet
our minimum of 6 pieces, you can opt to pay a $35.00 less than minimum fee to
meet our requirements.
Yes, but any use of our logo is prohibited until prior written approval
is given. We require complete control over our logos in any print media, print
usage as well as web/internet usage. We must be sent and must approve,
in advance, all copy proposed to be utilized in any promotional campaign.
To request a logo, please contact us.
